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What if I miss my delivery?

If you happen to miss your scheduled delivery, please note that a missed delivery fee will be applied, and your items will be returned to storage. To address this, kindly request to reschedule your delivery for the next available date or discuss suitable alternative options regarding both the date and time. Our team will collaborate with you to identify an open delivery slot, although please be aware that special delivery services, starting at $475, are subject to availability.

For added convenience, you can also arrange to pick up your items directly from our storage facility. We kindly request a minimum of three business days’ notice for pickup arrangements, so please request an appointment.

Please be mindful that during peak periods, rescheduling delivery slots may have limited availability. Consequently, we recommend being flexible with your preferred dates to ensure a successful delivery.

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