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How long does it take for supply kits to arrive once ordered?

Our goal is to ensure the prompt delivery of supply kits, designed to facilitate students with their packing and storage requirements. These supply kits are shipped to you using FedEx Ground services. Typically, they are dispatched on the following business day and are expected to reach you within 3-5 business days. Please note that actual shipping times may vary depending on your location relative to our distribution centers, with closer proximity resulting in quicker delivery.

Can I cancel my Supply Kit order?

Absolutely, you have the option to cancel your supply kit order as long as it hasn't been shipped yet. To cancel, simply click on the 'cancel' link next to your supply kit order within your account.

Please be aware that once your order has been shipped, it can no longer be canceled.

How many boxes do I need?

The quantity of boxes you require depends on the volume of your belongings. In most cases, students find that the 5 boxes included in our supply kit are adequate. Nevertheless, you have the flexibility to order as many boxes as you deem necessary. Please note that the use of our boxes is optional, if you need additional boxes at the last minute, you can purchase them from a local store.

For shipping purposes, it's essential to use double-walled heavy-duty boxes. We recommend sourcing these boxes from reputable retailers like U-Haul, FedEx, UPS, and Staples. When selecting boxes, look for an Edge Crush Test (ECT) Rating of 42 or higher to ensure they meet the required shipping standards.

Here are some steps to help you determine how many Collegeboxes you may need:

Inventory Your Belongings: Start by creating an inventory of the items you plan to store or ship. This can help you estimate the volume of your belongings and identify any large or irregularly shaped items that may require special packaging.

Choose the Right Box Sizes: Our distinctive Collegebox is sized at 24”x16”x18”, designed to accommodate a wide range of items typically found in dorm rooms. This includes books, electronics, small appliances, clothing, and bedding. However, if you possess larger or unusually shaped items, you may wish to consider ordering additional boxes from to ensure they are adequately packed.

Packing Efficiency: Effective packing techniques can maximize your available space. It's essential to fill boxes to their capacity without overloading them or making them excessively heavy. Additionally, remember to protect fragile items and use suitable padding for added protection during transportation.

Estimate Box Quantity: Based on your inventory and the box sizes you plan to use, estimate how many Collegeboxes you will need. It's better to have a slight surplus of boxes than to run out during the packing process.

Consider Non-Boxed Items: Some items, such as furniture, bicycles, and larger appliances, may not fit in standard boxes. These items can be stored as is and do not require boxing.

Label and Organize: As you pack your items into Collegeboxes, be sure to label each box with its contents and any special handling instructions. This will help you stay organized and make it easier to access your items when needed.

Please keep in mind that the quantity of Collegeboxes required can differ significantly from person to person, depending on individual belongings and needs. It's advisable to plan ahead, order the necessary boxes well in advance, and allow sufficient time for packing to ensure a seamless storage or shipping process.

How large is a Collegebox?

Our Collegebox dimensions are 24” x 16” x 18”. These boxes are ideal for storing various items, including clothing, bedding, books, electronics, and small appliances. In fact, you can easily accommodate items like a comforter and pillows within a single box.

Can I reuse my Collegeboxes brand boxes?

Yes, you can reuse your boxes if they are still in good condition. We provide sturdy, reusable boxes that are designed to withstand multiple uses. When you are done using them for storage or shipping, you can fold them flat for easy storage until you need them again. Reusing boxes is an eco-friendly and cost-effective way to continue using your Collegeboxes supplies for future moves or storage needs. Just make sure the boxes are in good shape, without any significant damage or wear and tear, to ensure the safety of your belongings during transit or storage.

What do I do if I have extra boxes? Do I have to use all of the boxes in the supply kit?

Collegeboxes provides the supply kit to offer you a convenient way to pack and store your belongings, but you are not obligated to use all the boxes provided. You can keep any unused boxes for your own use or share them with others who may need them.

I am getting my own boxes. What size can I use?

If you want to match the size of our signature boxes, which measure 24" x 16" x 18", you can try to find or purchase boxes with similar dimensions. Boxes 24”X 18” X18” or smaller will be charged the same price for storage as our Signature Collegebox.

If you are providing your own boxes for Collegeboxes service, it's essential to ensure they meet the required specifications to ensure safe and efficient storage or shipping. While box sizes can vary, we recommend using double-walled heavy-duty boxes with an Edge Crush Test (ECT) rating of 42 or higher. Here are some general guidelines for box sizes:

Consider Item Sizes: When selecting box sizes, consider the size and weight of the items you plan to pack. Ensure that the boxes are appropriately sized to accommodate your belongings without overloading them.

Furniture and Large Items: For larger items like furniture or oversized belongings, you may not need boxes. These items can often be stored as is or disassembled for storage.

Additionally, label your boxes with their contents for easy identification during storage or shipping.

Where is the supply kit delivered?

The supply kit will be delivered to the address you specify during the ordering process. Typically, it is shipped to either your campus mailroom or your home address. FedEx is the delivery carrier for supply kits, and they will leave the kit at the usual package receiving location at your designated address.

Where can I purchase appropriate packing boxes?

You can purchase suitable packing boxes for your storage or shipping needs from a variety of retailers, both in-store and online. Here are some common options:

U-Haul: U-Haul provides a comprehensive selection of packing supplies, which includes boxes designed for both shipping and storage purposes. To cater specifically to college students, they offer a convenient College Kit that can be ordered online and then picked up at your nearest U-Haul store.

FedEx: FedEx Office locations often have shipping and packing supplies available for purchase.

UPS: UPS Stores also offer various packing and shipping supplies, including boxes.

Office supply stores: office supply stores typically sell a variety of boxes suitable for packing and shipping.

When purchasing boxes, be sure to choose double-walled, heavy-duty boxes suitable for shipping if you plan to use them for that purpose. Check for an Edge Crush Test (ECT) rating of 42 or higher, which indicates the box's strength.

Where can I get a box for my TV?

Specialty moving supply stores, including U-Haul, FedEx Office, and UPS Store, stock TV boxes specifically designed for safe transport. Additionally, you can purchase TV boxes from online marketplaces such as Amazon, eBay, or dedicated packing supply websites.

When selecting a TV box, ensure that it matches the size of your TV and provides adequate protection during transportation. It's important to use proper packing materials and secure the TV inside the box to prevent any damage during the move.

Are you required to use the Collegeboxes Supply Kit?

No, you are not required to use the Collegeboxes Supply Kit. While the Supply Kit can be convenient and contains boxes and supplies tailored for our services, you are free to use your own boxes and supplies if you prefer. Just make sure that the boxes you use meet the required specifications for shipping and storage, such as being double-walled and sturdy.

Can I return my unused supply kit?

If you wish to return your unused supply kit you will need to ship it back to us.

Please note that you will be responsible for covering the return shipping costs. Once we receive the returned supply kit and verify its unused and undamaged condition, we will process your refund or provide further instructions, as applicable.

The address to return your kit to is:

Collegeboxes Corporate Headquarters

2727 N Central Ave. Phoenix, AZ 85004

How do you assemble the boxes that come in the supply kit?

Please find comprehensive instructions on how to assemble your boxes in this article.

Properly assembling and sealing your boxes is essential to protect your belongings during storage or shipping. Ensure that the boxes are securely sealed, and the contents are well-protected to prevent any damage.

Can I purchase a Collegeboxes Supply Kit in a local store?

Unfortunately, our supply kits are exclusively available online and cannot be found in physical stores. You can place an order for a College Kit from U-Haul if you require supplies urgently. U-Haul provides options for in-store pickup or, in some locations, offers same-day delivery for your convenience.

How do I assemble/build my boxes from my supply kit?

Unsure about how to assemble your boxes? No worries! Take a look at this comprehensive guide to help you quickly put your boxes together.

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