One thing about college is that you never know what to expect. That’s why you should try and be prepared for whatever life will throw at you. When you’re packing for college, you obviously need to bring all your essentials. But what about those small items that make...
Packing & Labeling
How many labels need to go on my boxes?
You should affix a single label to the exterior of your Collegeboxes or other packaging, ensuring it is visible and securely affixed.
Where do I get my labels?
To generate labels, access your Collegeboxes account and navigate to the 'create and print your storage/shipping labels' section. Here, you can click the 'Add Storage item' or 'Add Shipping item' button for each item scheduled for pickup.
Our labels are provided in a downloadable and printable PDF format, suitable for standard printer paper.
After printing the labels, attach them to your Collegeboxes and any unboxed items.
Before handing over your packages for storage or shipping, it's essential to ensure that your items are securely packed inside the boxes and that the boxes are appropriately sealed.
How do I pack larger items that do not fit into a box?
When storing larger items like furniture, boxing is not necessary; you can directly attach your storage label to the item.
For larger items that can be disassembled, such as furniture or equipment, it's essential to carefully take them apart while keeping track of screws, bolts, and other hardware. Store these small parts in a labeled bag and place them into one of your storage boxes.
To safeguard your larger items during transit to and from storage, it's crucial to follow proper packing and protection procedures. Take your time and make use of high-quality packing materials to ensure the safe arrival of your larger items at their destination. Consider using moving wrap and bags to provide added protection for your larger items.
Where can I find my customer ID?
When you access your account, your ID will be prominently displayed at the top of the screen. Your ID comprises a combination of letters and numbers.
Are my items protected against damage or loss?
Yes, we offer $100 worth of valuation coverage per item that is shipped or stored. We highly recommend considering the purchase of additional valuation if the replacement value of your belongings exceeds $100 per package. You can acquire extra valuation by specifying the desired declared value when entering the item on your online inventory form.
There are some things you should not ship or store with Collegeboxes because we do not insure them against loss or damage:
· Jewelry, coins, cash, and collectables.
· Items of intangible value.
· Extremely fragile items (e.g. mirrors).
· Improperly packed items, including furniture that is not adequately wrapped.
If your items have been damaged, please report the damage promptly and take clear photos of both the damaged item and its packaging. Our support team treats these issues with utmost importance and will work to resolve them as quickly as possible.
How should I pack my refrigerator?
Preparing a refrigerator for storage is crucial to ensure that it remains in good condition during its time in storage. Here are the steps to prepare a fridge for storage:
1. Empty the Fridge: Remove all food items, including perishables, condiments, and leftovers.
2. Clean the Interior: Thoroughly clean the interior of the fridge. Remove shelves, drawers, and other removable parts and wash them separately with warm, soapy water. Wipe down all interior surfaces with a mixture of water and baking soda to remove any odors. Be sure to rinse and dry everything before putting them back in place.
3. Defrost the Freezer: If your refrigerator has a freezer compartment, make sure it is fully defrosted. This may take several hours or even overnight. Place towels or absorbent material inside to catch any melting ice.
4. Disconnect and Unplug: Turn off the fridge and unplug it from the electrical outlet.
5. Remove and Secure Loose Parts: Remove any loose or removable parts such as shelves, drawers, and ice trays. Pack these separately to prevent damage during transit.
6. Clean the Exterior: Wipe down the exterior of the fridge with a mild detergent and water solution. This will help remove any dirt or residue and prevent it from hardening during storage.
7. Secure the Doors: Use rope or bungee cords to secure the doors in a slightly open position. This will ensure that the doors don't accidentally close during storage.
IMPORTANT NOTICE: Collegeboxes reserves the right to decline the pickup of refrigerators that have not been unplugged for a minimum of two days before the scheduled pickup. Failure to unplug the refrigerator may lead to mold and mildew damage to other customers' boxed items. Please ensure the fridge is unplugged at least two days prior to your scheduled pickup to guarantee our team's ability to store the item.
How should I pack my rug?
Preparing an area rug for storage is essential to ensure it remains in good condition and doesn't suffer damage during the storage period. Here are steps to prepare an area rug for storage:
1. Clean the Rug: Vacuum the rug thoroughly to remove dirt, dust, and debris.
2. Roll the Rug: Roll the rug tightly, but not too tightly, to avoid creasing or damaging the fibers. Roll it with the pile (the side you walk on) facing inwards to protect it.
3. Secure the Rolled Rug: Use cotton or muslin fabric to wrap the rolled rug. Avoid using plastic, as it can trap moisture. Secure the fabric with cotton twine or rope, but do not tie it too tightly to avoid deformation.
Can I store items within my Plastic Drawers/Bins?
Yes, you can store items inside plastic drawers as long as the items are suitable for storage in a drawer and don't exceed the weight or capacity limits of the drawers.
Remember that the suitability of plastic drawers for storing specific items depends on the size and design of the drawers, so make sure the items you plan to store fit comfortably and securely inside the drawers without causing any damage.
Do we have to list every item in the boxes on the labels?
You are not required to list every individual item contained within each box on the labels. Collegeboxes primarily uses labels for identification and tracking purposes. However, it can be helpful to list the general category or contents of the box to make it easier for you to locate specific items later.
Here are some labeling guidelines:
1. Labeling Contents: You can label boxes with a brief description of their contents. For example, you can label a box "Winter Clothes," "Kitchen Supplies," or "Textbooks" to give you a general idea of what's inside.
2. Labeling Fragile Items: If you have fragile items within a box, it's a good practice to label the box as "Fragile" to alert handlers to handle it with care.
3. Numbering Boxes: To help with organization, you can number your boxes and maintain an inventory list that details the specific items in each numbered box. This can be especially useful if you have a lot of boxes and need to locate specific items quickly.
4. Storage Inventory: Keep a record of the contents of each box for your reference, which can be helpful when you need to access your belongings in storage.
While you don't have to list every item on the labels, providing some basic information about the contents can make it easier for you to manage and access your items if needed. Additionally, maintaining a detailed inventory list can be invaluable for keeping track of your stored items.
How do I label unboxed items?
If you have items like furniture or appliances that don't fit into boxes, you can affix your Collegeboxes storage label directly to these items. Ensure the label is securely attached and easily visible.
Before moving these unboxed items, remove any loose components or small items that could become separated during transportation. Safely store these pieces in a labeled bag or box, such as screws, shelf pieces, or lampshades.
Are there specific dimensions for storing a suitcase?
We accommodate suitcases of all sizes for storage, and you're welcome to store your belongings within them, especially clothing and linens. Whether your suitcase is small, large, or in between, we can store it without any issues.
Make sure to attach your Collegeboxes storage label securely to your suitcase. This label plays a crucial role in identifying your stored items.
What if I cannot print my labels?
If you're unable to print your labels and are storing your boxes (not shipping them), you can manually write the necessary information on your boxes or items. Ensure the information is clear and legible, including your Name, Collegeboxes ID, and phone number.
However, if you are shipping your boxes, you must print your FedEx shipping label and affix it to your packages for them to be accepted.
We recommend checking if your college or university provides on-campus printing services, such as in libraries or computer labs, as they might assist with label printing. Alternatively, consider visiting a local print shop or office supply store for label printing services. Many stores offer printing services, and you can provide them with the digital label format (e.g., on a USB drive or emailed to yourself) for printing.
Do I need both a storage label and a shipping label if I am storing for the summer?
If you're storing items, you only need a storage label, not a shipping label. The storage label helps identify your items while they are in storage and ensures they are returned to you accurately. Shipping labels are used when you are shipping items home.
My son is taking a semester leave from school in Cambridge MA. He needs to store some items until he returns in January 2024. What is the storage fee?
What is the latest time prior to pick up that I can add a box?
You can add items to your Collegeboxes account up until the morning of your scheduled pickup. However, it's a good practice to add items well in advance to ensure they are included in your pickup. Last-minute additions may be accommodated, but to avoid any potential issues, it's advisable to update your account with all the items you intend to store or ship as soon as possible. This allows Collegeboxes to plan for the appropriate resources and space needed for your items.
Does the weight on the label for boxes need to be accurate?
If you're unsure of the weight, you can estimate it based on the box's contents or use a bathroom scale for a rough idea.
It's advisable to err on the lighter side when estimating. You'll be charged based on the displayed weight, unless your boxes are significantly heavier than your estimate. In such cases, we'll contact you to discuss any additional charges.
How do I pack my mattress?
Start by cleaning your mattress. Vacuum to remove any dust, dirt, or debris. Make sure it's completely dry before packing.
Place your mattress inside a mattress bag or cover. These can be purchased from your local U-Haul store or online. Use packing tape to seal the mattress bag or cover completely. Make sure there are no openings.
Affix your storage label to your mattress. Also use a marker to write your name, Collegeboxes ID, and phone number on the mattress bag. This will help identify it when needed.
How do I pack my mattress pad?
Ensure the mattress pad is clean and completely dry before packing. For smaller pads, folding is ideal, while larger ones should be rolled up. Secure it with straps, bands, or plastic wrap to prevent unfolding during storage or transit.
For added protection, place the secured pad inside a sturdy box. If it doesn't fit, use a heavy-duty storage bag. Label the container with your name, customer ID, and phone number for easy identification.
Do I need to label the boxes from my Supply Kit?
Yes, it's important to label the boxes from your Supply Kit. Labeling your boxes helps in identifying and organizing your items during the storage or shipping process. It's a crucial step to ensure that your belongings are properly tracked and handled.
Each box should be clearly labeled with your name, Collegeboxes ID, and phone number. Furthermore, it's important to specify the contents of each box within your online inventory. This labeling process ensures that your items are correctly stored, transported, and delivered to the right location.
Do I need to label all of my items?
Yes, labelling all of the items you're having picked up is essential. It helps us keep track of your belongings, ensuring they are handled and stored correctly. Plus, it makes it easier for you to identify and access your items when you need them. So, please make sure everything is properly labeled before your scheduled pickup.
What is the maximum weight for storage boxes?
It’s advisable to keep storage boxes at a manageable weight to ensure safe handling and storage. As a guideline, our recommendation is to limit the weight of individual storage boxes to around 50 pounds or less. This weight range helps prevent boxes from becoming too cumbersome or potentially causing damage or injury during handling.
How do I pack my bike for storage?
Packing a bike for storage involves a few key steps to ensure it remains in good condition during its time in storage. Here's a guide on how to pack a bike for storage:
- Clean the Bike: Start by cleaning your bike thoroughly. Remove any dirt, mud, or grime from the frame, wheels, and components. A clean bike is less likely to develop corrosion during storage.
- Lubricate the Chain: Apply a light coating of bicycle chain lubricant to the chain to prevent rust and keep it in good working condition.
- Remove Accessories: Take off any accessories that can be easily removed, such as lights, water bottle cages, and bike computers. These can be stored separately.
- Inflate the Tires: Inflate the bike's tires to their recommended pressure. Properly inflated tires help prevent flat spots during storage.
- Protect the Frame: Use a soft cloth or foam tubing to cover the frame's contact points with other objects. This helps prevent scratches and damage.
How should I pack my monitor?
We strongly recommend storing your monitor in its original packaging if you have it available and it is in good condition. Otherwise select a box that is appropriate for the size of your monitor and provides some extra space for cushioning materials.
- Prepare the Monitor: Turn off the monitor and unplug all cables and cords. If possible, remove the monitor's base or stand.
- Wrap the Monitor: Start by covering the monitor with a layer of bubble wrap or foam sheets to protect the screen. Use packing paper to wrap the monitor's screen, creating additional cushioning.
- Secure Cables and Accessories: Bundle and wrap the monitor's cables, cords, and accessories separately. Label each bundle or use cable ties to keep them organized.
- Prepare the Box: Line the bottom of the box with crumpled packing paper or foam peanuts for added cushioning. Place the wrapped monitor in the center of the box.
- Add Cushioning: Fill any empty spaces around the monitor with more packing materials (bubble wrap, foam sheets, or crumpled paper) to prevent movement during transit. Ensure that the monitor is snugly surrounded by cushioning materials.
- Secure and Label the Box: Seal the box securely with packing tape, making sure all seams are well-taped. Label the box clearly with your name, Collegeboxes ID, and the contents ("Monitor") using a marker.
Why can’t I add additional coverage to my unboxed item (TV, Fridge, furniture, ect.)?
Additional coverage cannot be added to unpacked items, as coverage does not apply to items that are not packed or adequately protected.
The declared value does not cover:
1. Jewelry, coins, and collectibles.
3. Damage to electronic equipment if there is no evidence of physical damage or breakage to the packaging container.
4. Items of indeterminable value.
5. Extremely fragile items (e.g. mirrors, glass, ceramics, etc).
6. Improperly packed items.
7. Concealed damage.
8. Unpacked items, including furniture (sofa, chair, mattress, futon, box spring, dresser, table, etc) that is not wrapped and protected.
9. Minor damage due to normal handling (including, but not limited to scratches, nicks, and cuts).
10. Any damage caused by an event of force majeure.
11. Damage to storage containers (e.g. boxes, trunks, etc.)
12. Damages due to natural disasters, and any and all loss or damages occurring while the items are not in the possession of CB.
13. Damages caused to particleboard and assembled furniture.
For additional information regarding declared value please refer to our terms and conditions.
Can I edit my shipping item/label?
You can make changes to your shipping item details up until the point when you print your shipping label. Once the label has been printed, it cannot be edited. If you need to make changes, you'll have to create a new label.
Why does my ship to school label have an address to a U-Haul facility not my school?
Ship to school boxes are sent to our local storage facility near your campus. We will hold them there until your scheduled delivery date to campus. On the day of your delivery, our team will bring your packages directly to your room.
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